Our Priority is
Safety

Crema was built with user safety in mind

Our Approach to Safety

At Crema Social, your safety is our highest priority. We've designed Crema Social as a platform where you can foster meaningful connections and engage in authentic interactions through our innovative video call features. We are committed to cultivating a community rooted in respect, authenticity, and mutual understanding. We take our responsibility to protect our users seriously and are constantly improving our safety features to address the unique challenges of meeting people online.

Crema Social has built an extensive ecosystem of security tools, safety infrastructure, community guidelines, and user policies that make us a leading voice in online video call safety. You can control your Crema Social experience by managing your visibility, filtering potential profiles, blocking users, and reporting any concerning behavior. Our video call feature adds an extra layer of security by allowing you to verify someone before potentially meeting in person.

Our dedicated Safety Team works around the clock to monitor user reports and support tickets, providing the Crema Social community with 24/7 help and guidance. Whether you have concerns about a profile or questions about using our platform safely, we're here to help. Reach out to support@cremasocial.com with any questions or concerns.

Moderation and Safety Measures

We take all forms of harassment, inappropriate behavior, and user safety concerns very seriously. Our Safety Team monitors user reports and support tickets 24/7 to ensure the integrity of our platform and the well-being of our users. Crema Social employs cutting-edge technology to help safeguard our virtual space. This includes:

  1. Message scanning: We scan messages for potentially harmful or inappropriate content before they reach users' inboxes.

  2. Video call reporting: You can report & flag inappropriate behavior during video calls, helping to ensure a safe video call.

  3. Profile verification: We use advanced algorithms to detect fake profiles and verify user authenticity.

By combining human expertise and advanced technology, we've created a moderation system that's both effective and adaptable to the nuances of modern social behavior. Our Safety Team brings real-world experience and understanding to the process, while our AI provides invaluable insights and support.

We understand that moderating a community platform requires a delicate balance between protecting our users and respecting their privacy and freedom of expression. Our team works diligently to strike this balance, ensuring that Crema Social remains a place where genuine connections can flourish in a safe and respectful environment.

Reporting Concerns

If you encounter any behavior on Crema Social that makes you feel uncomfortable or unsafe, we encourage you to report it immediately. Whether it's an inappropriate message, concerning behavior during a video call, or any other issue, your safety is our priority.

Our Safety Team carefully assesses each report, taking into account the nature of the behavior, its potential impact, and any relevant context. We handle all reports with discretion and take appropriate action based on our Community Guidelines and Terms of Service.

Actions may include issuing warnings, temporarily suspending accounts, or permanently banning users from the platform in severe cases.

By reporting concerns, you play a crucial role in maintaining a safe and respectful environment on Crema Social. Your actions help protect yourself and other users from potential harm or harassment. Remember, in any situation where you feel your personal safety is at immediate risk, please contact local law enforcement immediately.

We're committed to providing a secure platform for you to explore meaningful connections. Your safety and positive experience are at the heart of everything we do at Crema Social.